FAQs

FAQs

Q?

The web design process

A.

Following an initial consultation to determine the website's purpose, design goals and content, various options are put forward. After the chosen website option has been built and signed off, it would be made live and submitted to major search engines – this speeds up the search for your new site.

Q?

Where are your clients based?

A.

An initial consultation can be in person, on the phone or via Skype. While I am based in Surrey, I have had no problem building websites for clients from all over the UK, without actually meeting in person.

By using screen sharing, it is possible to tweak website layouts and retouched images, as if actually being next to a client.

Q?

Domains, hosting and email

A.

Email, webspace and domain names can be arranged on your behalf. Domain names are registered to you and remain your property. This means that your website can easily be moved to another host at a later stage.

Q?

Can you help with my photos and graphics?

A.

If you need something removed, added or changed in a photo or graphic, I have 20 years experience using Adobe Photoshop and Illustrator.

I also have experience as a photographer and working in a photographic stock library, should you need to create or source existing photos or graphics.

Q?

How much do Touch websites cost?

A.

For a simple website (up to 10 pages) built using WordPress, the price would typically be around £500.

Bespoke websites start at £750 and E-commerce websites start at £1,500.

Q?

Updating and managing your site

A.

Our relationship does not end after the launch of your website. There will always be a need to amend and update your website and this can be done in three ways ...

1. By yourself
If your website was built using WordPress, content such as blogs can be updated as easily as using Word, although training can be provided.

2. By Touch Web
Changing some parts of a WordPress website or any part of a bespoke website requires web design skills, so that's best left to me. I offer six or twelve month maintenance contracts, as well as fixed fee ad hoc updates.

3. By third party feeds
If you are familiar with Twitter, Facebook or Google Calendars, then this could be used to insert content into your site.

Q?

Search Engines

A.

Search Engine Optimisation is considered from the outset and although site rankings cannot be guaranteed, we offer solid advice for getting good results. WordPress websites are ideal for SEO and can be enhanced further by using the Yoast plug-in.

Social media is encouraged on your site (eg. Facebook likes, Google +1's) to help this, as well as genuine external links to your site.

Q?

Security

A.

1. WordPress
For WordPress sites, I recommend
– SSL for at least the admin area and contact forms
– regular security updates for WordPress and plug-ins
– automated daily backups to third party servers (eg. DropBox) in case of hosting issues or the need to go back to old versions of the site

2. Bespoke sites
The site is kept on the hosting server (which is backed up by web hosts), locally on my computers and off site on a separate hard drive.